Support for registered users:
you can download free source codes of new versions from our server (we send download instructions to you by email);
you have discounts for new products;
you have access to beta versions;
you will get free support via E-mail. Most of the time, our response will be within 12 - 24 hours.
if you have problem, please e-mail your questions to the following address:

To obtain technical support for any of the Artiw products, please send email to
Be sure to include a detailed description of the problem you are having in addition to the following information:
version of product;
Windows 95, 98, Me, NT, 2000, XP version and service packs information;
CPU type and speed, amount of memory.
We'll try to help you as soon as possible.

Trial users may also send your questions here. We'll try our best to answer these questions, we can't promise to reply every mail though.

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