Q: Every time I do a conversion, it
puts your logo on the output. Does this happen only with the trial version
or will it happen with the registered version as well?
A: The registered version removes all our banners, labels and ads.
Q: I have two identities, how do I get Outlook Converter to "see"
both of them?
A: You can switch between identities. After you make changes, just
restart the program.
Q: I recently had to reinstall Windows 2000 and all the programs on
my computer, including ARTIW outlook Converter. Need I a new License?
A: Please open and install the important key file attached to a
registration email again.
Q: Can Artiw outlook converter can remove or delete attachments from
mail folders and to shrink the size of dbx file?
A: Due to microsoft's limit support, the Artiw outlook converter
can't remove and delete attachment from Outlook/Outlook Express mails
Q: I have just purchased Artiw outlook Converter as a single user
licence. I will be updating my computer system in the next few months. Am I
entitled to install the program on my current and future machine, or is the
licence only applicable for one computer?
A: The license is applicable for one user. After you update your
system, please install the full version and the reg key again.
Q: What is your upgrade policy, do I need to pay money for upgrading
A: Registers of artiw have 2-year full support and free upgrade from
their purchase day.